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Sales Insights

Motivation, Inspiration and Soft Sales Skills

for

Business Owners, Entrepreneurs

and Sales Professionals

Why You Need To Add Sales Insights, Volumes 1, 2 & 3 to Your Personal Library?...more

Here are 10 great reasons how you can benefit from Sales Insights...more

Find out who is buying and benefiting from Sales Insights... ...more

T.V . Appearances

Daytime Interview, Kitchener, Jan. 30, 2006 - Click Here (5.8 Mb)

 

Daytime Interview, Kitchener Nov. 04, 2004 -  Click Here (5.1 Mb)


Daytime Interview, Collingwood Sept. 30 2004  -  Click Here (7.1 Mb)


Additional interviews - Click Here

 

               

A Proud Canadian

Want to Make Your Next Event a Huge Success, Book Marshall Now!

Mission Statement

 

It is my personal mission to positively impact and influence the lives of as many people as possible through my example, training programs, speaking engagements and personal coaching services.  I will raise the skill level and provide people with the knowledge necessary in order to empower them to rise to their potential personally and professionally.  I will do so in a confident, caring and compassionate manner, allowing each individual to make progress at their own pace.

 

Marshall W. Northcott

Successfully Handling and Overcoming Objections

Testimonial

Learn a five step process and how to use questions for objection prevention to minimize or eliminate objections.  Build your confidence to deal more effectively with objections that prevent you from securing an appointment and either stall or stop a sales opportunity.  Ideal for junior, inexperienced, or untrained staff, who create unnecessary objections or fail to uncover customer needs, build value and eliminate objections before they arise.  Helps sales people who become conditioned and complain or who heavily discount because of price objections.  For individuals who are emotionally impacted in a negative manner (i.e. panic or freeze) when faced with real or perceived customer objections.

I loved learning about the most common objections and brainstorming ideas and responses.  This will definitely stay with me over the course of my career and personal development.  I enjoyed talking in a group discussion regarding specific obstacles and scenarios.  The course was enjoyable, helpful and connects to what we can relate to on a daily basis.  Marshall is extremely knowledgeable and able to apply his knowledge directly to our field.  He is easy to listen to!  Thank you!

 

Jennifer Avelar, Sales - New Home Specialist, Reid's Heritage Homes

Additional details for Successfully Handling and Overcoming Objections... more>>>

High Impact Client Interviews

Testimonial

Build your skill level in qualifying, probing, fact finding, needs assessment or needs development abilities with the four phased questioning strategy taught in this program. Learn high level application/implementation and increase consciousness of various questioning skills, types of questions and essential communication concepts and techniques.  The program emphasizes an exceptional degree and balance of interactive and attentive listening skills to develop mature, professional, respectful, polished communication, needs assessment, needs development, listening, and general consultative sales skills.  For sales staff who need to learn and develop skills in strategic thinking and questioning approaches.  Participants will benefit from learning techniques and skills that will make them proficient in building value, objection prevention, solution based selling and minimizing the need for negotiation and concessions.

Great!  Very interactive.  This session has helped raise my awareness of how I need to ask better questions in order to obtain more productive sales calls.  The best part was the learning the different types of questions and their power.  Great job Marshall!

Michael Carragher, Vice President Southport Management

Additional details for High Impact Client Interviews... more>>>

Time, Territory and Account Management

Testimonial

For issues or concerns regarding balancing of activities and responsibilities to manage corporate expectations, maintain existing account base and meet sales goals and growth objectives.  For those who lack clear understanding or direction of how to set priorities in line with reaching sales targets and servicing necessary commitments.  To increase their awareness of how to invest time in the most appropriate business building and account maintenance activities by maximizing the quantity of hours engaged in result oriented activities.  People who need to develop skills and knowledge to intelligently and effectively divide and balance their territory or vertical/channel market, their existing accounts and prospecting sales activities to produce the best overall sales revenue results and return on time invested.  For anyone who wastes prime selling time engaged in non essential activities that ultimately cost time and money and negatively impact sales results.

This workshop was well planned and delivered well.  It wasn't overly complicated.  It was good!  I was interested in the participant's comments - interested in their perspective of what they thought time management was.  Marshall is personable, speaks so clearly and gets his point across.

Diane Gilmour, Director of Sales, Electrolux

Additional details for Time, Territory and Account Management... more>>>

Asking for the Order

Testimonial

When an insufficient degree of assertiveness or focus on objectives necessary to move business forward or close sales opportunities exists.  Ideal for sales representatives who fail to follow through in sales interactions by asking for customer commitment in a straightforward manner with the application of an appropriate closing technique.  For those who need to learn and implement a structured, systemized approach that helps customers and prospects through the decision making process in order to set up a natural progression to closed business.  Learn methods and steps to follow that will establish and develop customer needs throughout the sales process to strengthen presentations and justification to close more opportunities.

The Elite Training System's Anatomy of a Sales Call, provided a great framework to isolate the small decisions that will lead to a big sale.  Understanding that it is our job as sales professionals to lead the customer through these small steps is a revelation that will absolutely change my closing approach.

Angelo Florendo, Product Specialist, Phoenix AirMid Biomedical

Additional details for Asking for the Order... more>>>

 

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